We specialise in pre-owned luxury handbags and accessories. Each item is carefully authenticated and catalogued on our site, providing a wide selection of high-quality, luxury items at competitive prices.

Absolutely! We guarantee the authenticity of every item sold on our site. Each product undergoes a rigorous authentication process conducted by our team of experts.

We provide detailed descriptions and high-resolution photos for each item, highlighting its condition and any signs of wear. We strive for transparency so that our customers can shop with confidence.

We accept various payment methods including major credit cards (Visa, MasterCard, American Express), ApplePay, and Afteray. All transactions are secure and encrypted for your safety.

We offer free express shipping within Australia via Australia Post. For international shipping, the buyer is responsible for shipping costs, which can be discussed by contacting our support team at support@2ndluxe.com.au .

We accept returns within 7 days of receipt for items that are in their original condition. Items must be unused and with all original tags attached. Please refer to our Returns Policy for detailed instructions.
As our luxury items are pre-owned and unique, we do not exchange.

Due to the nature of pre-owned items, we do not offer warranties. However, we guarantee authenticity and provide detailed condition reports for all items.

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your shipment directly on the Australia Post website.

If your item arrives damaged, please contact us immediately at support@2ndluxe.com.au . We will guide you through the process of returning the item and arranging for a refund or exchange.

Our customer service team can be reached at support@2ndluxe.com.au . We are available to answer any questions or resolve issues from Monday to Friday, 9:00 AM to 5:00 PM.